Airtel’s Network Crashes Again: Users Rage Over Call Drops and Internet Outage

Airtel Slammed by Another Big Outage: Users Vent Over Call Drops and Dead InternetMan, it’s been a tough week for Airtel customers in India. On Sunday, August 24, 2025, thousands of folks hit a wall with their phone service—calls wouldn’t go through, texts were stuck, and the internet was a no-show for many. From calls cutting out mid-conversation to complete network blackouts, people were seriously annoyed, and they took to social media to let everyone know about it.

This marks the second big outage for Airtel in just a week, and folks are not happy.What Went Wrong?According to Downdetector, reports of problems started trickling in around 10:44 AM IST and hit a peak by 12:14 PM, with over 7,000 users reporting issues. The breakdown showed:52% of users couldn’t make or receive calls.
32% struggled with mobile internet, from sluggish speeds to no connection at all.
17% faced a complete network blackout, leaving their phones useless.

This wasn’t just a big-city problem either. Complaints poured in from all over—Delhi, Mumbai, Bengaluru, Chennai, Hyderabad, Kolkata, Jaipur, Ahmedabad, Cuttack, and beyond. If you were trying to book a cab, join a work call, or just text a friend, chances are you were out of luck.Déjà Vu for AirtelThis outage comes hot on the heels of another major disruption on August 19, when over 3,500 users reported similar issues, according to Hindustan Times. That time, Airtel pinned the problem on a “technical glitch” affecting voice calls, mostly in Delhi-NCR, but it spread to other cities like Mumbai and Bengaluru. Sunday’s outage feels like a repeat, and users are starting to lose patience.Airtel’s response this time? A statement from their Airtel Cares handle called it a “temporary connectivity disruption” and promised a fix within an hour, advising users to restart their phones. But by 4 PM, Hindustan Times noted that over 150 users were still reporting problems, suggesting the fix wasn’t as quick as hoped.Social Media MeltdownX was a warzone of complaints as users vented their frustrations. One person posted, “Hey @airtelindia
, my mobile network’s completely gone in my area. Your broadband’s fine, but your complaint system? Total mess.” Another user from Karnataka didn’t hold back: “Airtel’s been down all morning across Karnataka. No calls, no internet. Get it together!” A third user took a jab at Airtel’s accountability: “Miss a bill by a day, and they cut your data. But when their network crashes? Crickets. Where’s the fairness?”Some tried to keep it light. A Delhi user quipped, “Airtel’s down? Guess my wife thinks I’m dodging her calls now. Thanks for the marriage drama, Airtel!” But for many, the outage was a real headache, disrupting work, online classes, and even basic communication.Why This MattersThis isn’t Airtel’s first rodeo—outages in June and July also hit mobile and broadband services in multiple states, per Moneycontrol. With Airtel being India’s second-largest telecom provider, these disruptions are a big deal, especially for folks relying on their network for work or emergencies. The lack of clear communication from Airtel about what’s causing these issues—or how they’re preventing them—has only fueled the fire. Some users are even threatening to switch to Jio or Vodafone-Idea, though those networks had their own (smaller) issues during the August 19 outage.What’s Next?Airtel’s promised quick fixes, but with two major outages in a week, customers are skeptical. If you’re an Airtel user, you might want to keep an eye on Downdetector or Airtel’s official X handle (@airtelindia
) for updates. For now, the company’s got some serious explaining to do—and a lot of frustrated users to win back.